INCONTROL TOUCH PRO FAQS

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INCONTROL TOUCH PRO FAQS

GENERAL

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WHAT ARE THE MAIN DIFFERENCES BETWEEN TOUCH AND TOUCH PRO?
WHY CAN’T I ALWAYS RESIZE THE WIDGETS/SHORTCUTS ON THE CUSTOMISABLE HOMESCREEN?
HOW MANY HOMESCREENS CAN I CREATE?
CAN I USE MY OWN WALLPAPER?
WHICH FUNCTIONS CAN BE OPERATED WITH THE STEERING WHEEL CONTROLS?
SOURCES IN THE MEDIA PLAYER ARE SOMETIMES SHOWN IN DIFFERENT POSITIONS, WHY IS THIS?
IF I DECIDE TO SELL MY CAR, HOW CAN I DELETE MY PERSONAL DATA?
CAN I ADJUST THE VOLUME OF THE NAVIGATION GUIDANCE AND PARK DISTANCE CONTROL ALERTS?
WHY ISN'T THERE AN OPTION TO CHANGE THE TIME SETTING?
WHY DOES THE REAR CAMERA ALWAYS SHOW WHEN I SELECT REVERSE – WHY NOT DISPLAY 360 DEGREE CAMERA VIEW IF THAT WAS MY LAST USED OPTION?
WHY DOESN’T THE VOICE RECOGNITION SYSTEM RECOGNISE CERTAIN RADIO STATIONS?
CAN I CHANGE THE LANGUAGE OF THE VOICE RECOGNITION SYSTEM?
WHICH VERSIONS OF INTERNET BROWSER AND OPERATING SYSTEM ARE SUPPORTED ACROSS THE VARIOUS APPS AND WEBSITES AVAILABLE?
HOW CAN I DOWNLOAD THE SMARTPHONE APPS?
WHY DO I HAVE A HIGH PERCENTAGE DRIVING SCORE, BUT POOR FUEL CONSUMPTION?
THE ‘BACK’ KEY DOESN’T ALWAYS RETURN ME TO MY LAST USED FEATURE/SCREEN, WHY IS THIS?
HOW DO I CONFIGURE/EDIT THE CUSTOMISABLE HOMESCREEN?
I'VE CREATED MY OWN HOMESCREEN – CAN I MAKE THIS THE DEFAULT HOMESCREEN?
CAN I CUSTOMISE THE FACTORY SET HOMESCREEN?
WHAT’S THE FUNCTION OF THE SMALL SQUARE ICONS INSIDE EACH QUADRANT ON THE HOMESCREEN?
HOW MANY TV/RADIO FAVOURITES CAN I ACCESS DIRECTLY FROM THE CLUSTER MENU WITH THE STEERING WHEEL CONTROLS?
HOW DO I REPEAT ALL SONGS/AN ENTIRE ALBUM?
AFTER REVERSING THE CAR, THEN DRIVING FORWARDS, THE PARK DISTANCE CONTROL SCREEN POPS UP ON THE TOUCHSCREEN – HOW CAN I HIDE IT?
CAN I ENABLE AUDIBLE TRAFFIC ALERTS BROADCASTS FROM LOCAL RADIO STATIONS?
DEPENDING ON WHAT FEATURE I’M USING, CLICKING ON THE SETTINGS BUTTON BRINGS UP DIFFERENT OPTIONS – WHY IS THIS?
WHICH FEATURES CAN I CONTROL WITH THE NEW VOICE RECOGNITION SYSTEM?
WHY CAN’T I USE THE VOICE RECOGNITION SYSTEM TO CONTROL THE CLIMATE?
THE SETTINGS FOR VOICE RECOGNITION SHOW CONTROLS FOR CONFIRMATION AND FEEDBACK, WHAT ARE THESE?
HOW CAN I CHECK IF MY PHONE IS COMPATIBLE?
WHAT IS MY DRIVING SCORE?
WHY IS IT SOMETIMES DIFFICULT TO PRESS THE BUTTONS AT THE TOP OF A WEB PAGE?

NAVIGATION

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WHY CAN’T I SWITCH THE MAP VIEW TO NORTH-UP?
WHY DOES THE VIRTUAL INSTRUMENT DISPLAY DEFAULT BACK TO INSTRUMENT DIAL VIEW BETWEEN JOURNEYS?
OCCASIONALLY THE SPEED LIMIT INFORMATION DISPLAYED ON THE NAVIGATION SYSTEM DOES NOT MATCH THAT SHOWN ON THE ACTUAL ROAD SIGNS, WHY IS THIS?
HOW MANY WAYPOINTS CAN I CREATE ALONG A ROUTE?
WHY IS THE HOMESCREEN SHOWING AN ESTIMATED TIME OF ARRIVAL (ETA) FOR A DESTINATION THAT I HAVEN’T SELECTED?
HOW DO I SET A DESTINATION?
HOW CAN I VIEW ALTERNATIVE ROUTES?
WHAT’S THE MOST EFFICIENT WAY TO SEARCH FOR A DESTINATION?
WHY DOES THE FUEL-WARNING ICON SOMETIMES APPEAR WHEN I SET A DESTINATION?
CAN I CHANGE BETWEEN MALE AND FEMALE VOICE GUIDANCE INSTRUCTIONS FOR NAVIGATION?
WHEN ENTERING AN ADDRESS, WHY IS IT ALWAYS NECESSARY TO TYPE THE TOWN BEFORE ENTERING THE STREET?
HOW CAN I CHECK WHICH COUNTRIES ARE COVERED BY MY ON-BOARD MAPS?
HOW DO I SELECT 3D MAP VIEW IN THE VIRTUAL INSTRUMENT DISPLAY?
WHAT’S THE DIFFERENCE BETWEEN THE VARIOUS ROUTE OPTIONS DISPLAYED?
WHY DOES THE NAVIGATION MAP STOP MOVING WHEN I USE THE PINCH TO ZOOM GESTURE?
IN ‘GUIDANCE’ MODE, CAN I CUSTOMISE WHICH ALERTS APPEAR ON THE SIDE OF THE MAP?
HOW MANY JOURNEYS DO I NEED TO MAKE TO THE SAME DESTINATION BEFORE THE COMMUTE FEATURE LEARNS THE JOURNEY?
WHY HASN’T THE DESTINATION I SENT TO MY CAR APPEARED ON THE IN-CAR NAVIGATION SYSTEM?
HOW DO I USE THE DESTINATION SEARCH FUNCTION?
HOW DO I USE THE DESTINATION SEARCH FUNCTION?
WHEN ENTERING A POSTCODE USING THE ADDRESS ENTRY METHOD, WHY ISN’T THERE AN OPTION TO ADD A HOUSE NUMBER?
WHY DO THE TILES ON THE SIDE OF THE MAIN NAVIGATION SCREEN DISAPPEAR WHEN THE CAR STARTS MOVING?WHY DO THE TILES ON THE SIDE OF THE MAIN NAVIGATION SCREEN DISAPPEAR WHEN THE CAR STARTS MOVING?
IF I’M USING THE NAVIGATION SYSTEM IN GUIDANCE MODE AND I SEARCH FOR A NEW DESTINATION, WHY DOESN’T THE SYSTEM ALLOW ME TO REPLACE MY CURRENT DESTINATION WITH THE NEW ONE SEARCHED?
HOW ARE JAGUAR MAPS UPDATED?

CLIMATE

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THE MASSAGE SEATS TURN ON AUTOMATICALLY, HOW CAN I STOP THIS?
HOW LONG DOES THE MASSAGE PROGRAMME RUN FOR?

PHONE

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HOW CAN I PAIR MY BLUETOOTH ENABLED PHONE?
HOW MANY BLUETOOTH DEVICES CAN BE CONNECTED OR PAIRED?
WHY IS THE PHONE ICON STILL VISIBLE WHEN I’M IN THE PHONE SCREEN?
CAN TOUCH PRO READ OUT INCOMING TEXT MESSAGES AND EMAILS?
CAN MY DOWNLOADED CONTACTS OR PHOTOS BE VIEWED BY ANYONE WITH ACCESS TO THE CAR?
HOW DO I SEARCH FOR CONTACTS FROM MY PHONE CONTACTS LIST?
WHY DOESN’T THE CAR REMEMBER MY BLUETOOTH PHONE AND PAIR WITH IT AUTOMATICALLY?

MEDIA

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IN THE RADIO FEATURE, ARE ‘FAVOURITES’ SIMILAR TO PRE-SETS?
CAN I CHANGE THE ORDER OF MY FAVOURITES LIST?
I HAVE SELECTED CAROUSEL VIEW, SO WHY IS MY MUSIC SHOWN AS A LIST?
CAN I RIP CDS TO TOUCH PRO’S MEDIA LIBRARY?
HOW ARE FM STATIONS ORGANISED IN THE MEDIA LIBRARY?
WHEN I INSERT A DVD INTO THE DRIVE SLOT, WHY DOESN’T IT PLAY AUTOMATICALLY?
CAN I CONTROL AND MONITOR CONTENT ON THE REAR SCREENS FROM THE FRONT OF THE CAR?
CAN I MUTE/ADJUST THE CABIN AUDIO VOLUME FROM THE REAR OF THE CAR?
WHEN USING INCONTROL APPS, WHY IS THE AUDIO PLAYED THROUGH MY ANDROID PHONE’S SPEAKER RATHER THAN THE CAR’S SOUND SYSTEM?
CAN I USE PORTABLE MEDIA STORAGE DRIVES?
IS USB 3.0 SUPPORTED?
HOW DO I ADD A RADIO STATION TO MY FAVOURITES?
HOW DO I REMOVE A STATION FROM MY FAVOURITES LIST?
HOW DO I SWITCH BETWEEN RADIO STATIONS WHEN I’M IN MEDIA?
CAN THE GRACENOTE DATABASE BE UPDATED TO ACCOMMODATE NEWLY RELEASED ALBUMS?
CAN I VIEW MORE THAN ONE TV CHANNEL IN MY CAR?
WHEN I’M VIEWING THE MEDIA PLAYER SCREEN AND I PRESS THE POWER BUTTON, THE SCREEN DOESN’T TURN OFF – INSTEAD THE HOMESCREEN IS DISPLAYED. WHY IS THIS?
IN THE REAR MEDIA ‘SUPERVISOR’ SCREEN, WHAT IS THE FUNCTION OF THE LOCK BUTTON?
WHAT FEATURES ARE AVAILABLE IN THE NEW REAR SEAT ENTERTAINMENT SYSTEM?
WHAT CAPACITY USB STICKS CAN BE USED?
WHICH MEDIA FORMATS ARE SUPPORTED FOR PLAYBACK OF MUSIC AND VIDEO?

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As we roll out InControl, specific features described may be optional, and market or powertrain dependent. Please consult your local Jaguar Retailer for availability and full terms. Certain features require an appropriate SIM with a suitable data contract, which will require further subscription after the initial term advised by your Retailer. Mobile connectivity cannot be guaranteed in all locations.